Terms of Service

These terms govern your use of Privogrid. By creating an account or using the software, you agree to them.

1. The service

Privogrid provides a desktop anti-detect browser and related cloud services that let you run isolated browser profiles, each with a unique fingerprint and proxy configuration. The service is operated by WaveLinker OÜ, a company registered in Estonia (European Union) — see our Company page.

2. Accounts

• You must provide a valid email and keep your credentials secure.
• You must be at least 18 years old, or the age of majority in your jurisdiction.
• One account is for one customer. The free plan is limited to a single device.
• You are responsible for all activity under your account.

3. Acceptable use

You agree to use Privogrid lawfully and responsibly. See our full Acceptable Use Policy. The following are strictly prohibited:

• Spam, unsolicited messaging, or bulk automated posting.
• Phishing, social engineering, or impersonation.
• Credential theft, account takeover, or using stolen sessions/cookies.
• Distributing malware, spyware, or malicious code.
• Fraud, payment fraud, chargeback abuse, or money laundering.
• Any activity that is illegal in your jurisdiction or violates a third party's rights.

You are solely responsible for how you use the software and for complying with the terms of any website or service you access. Violations may result in immediate suspension or termination.

4. Subscriptions & billing

• Paid plans are billed weekly or monthly, as selected.
• You may cancel at any time; access continues until the end of the paid period.
• Prices may change with prior notice.

5. Cancellation & refunds

A free plan is available so you can evaluate the service before paying. Your first purchase of a paid plan is covered by a 7-day money-back guarantee, and duplicate charges or verified technical failures on our side are always refunded. Full details — eligibility, non-refundable items, and how to cancel — are in our Cancellation & Refund Policy. Except as described there or required by law, paid periods are non-refundable.

6. Availability

We aim for high uptime but do not guarantee uninterrupted service. Features may change or be improved over time.

7. Intellectual property

The Privogrid software, engine, website and branding are owned by WaveLinker OÜ and protected by intellectual-property laws. Your plan grants you a limited, non-exclusive, non-transferable licence to use the software for your own personal or business use. You may not resell, sublicense, redistribute, copy or reverse-engineer the software, except where the law expressly permits.

8. Privacy

Our Privacy Policy explains what data we collect and how we handle it, and forms part of these terms. See also our Security page.

9. Limitation of liability

Privogrid is provided "as is". To the maximum extent permitted by law, we are not liable for any indirect or consequential damages, or for any bans, losses or actions taken by third-party websites against your accounts.

10. Termination

We may suspend or terminate accounts that violate these terms or abuse the service.

11. Changes to these terms

We may update these terms from time to time. Changes will be posted on this page with a new "Last updated" date, and material changes affecting paid plans will be announced by email or in the dashboard. Using the service after a change takes effect means you accept the updated terms.

12. Governing law

These terms are governed by the laws of Estonia. Disputes are subject to the jurisdiction of the Estonian courts, unless mandatory consumer-protection law in your country of residence gives you additional rights.

13. Contact

Questions about these terms? Email [email protected], or reach us via the Help section in your dashboard.

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